Privacy Policy
At Luminance Casino Hotel, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our casino and hotel facilities in England. It applies to all guests and users of our services, including our Casino hotel, Hotel casino, Casino resort, Resort casino, Casino restaurant, and Casino accommodation offerings. By using our services, you consent to the practices described below.
1. Information Collection
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes your name, address, email, phone number, date of birth, and payment information when you make reservations or bookings, register for our rewards programs, or engage in transactions at our facilities.
- Usage Data: We may collect information about how you interact with our services, including your IP address, browser type, pages visited, time and date of visit, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and hold certain information to enhance your experience and for analytics purposes.
2. Use of Information
We use the collected information for various purposes:
- To provide and maintain our services.
- To notify you about changes to our services or policies.
- To manage your reservations and bookings.
- To process transactions and send related information, such as confirmations and invoices.
- To communicate with you, respond to inquiries, and provide customer support.
- To analyze website usage and improve our services and marketing efforts.
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share information with:
- Service Providers: We may employ third-party companies to facilitate our services, perform related service functions, or assist us in analyzing our service usage.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: If Luminance Casino Hotel is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
4. Data Security
We implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee bi79t security.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal information.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal information where certain conditions are met.
- Objection: You can object to our processing of your personal information under certain circumstances.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes by email or through a notice on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Luminance Casino Hotel [Address] [Email] [Phone Number]
By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Luminance Casino Hotel with your personal information.